Tom is an Advisor & Principal of the New England Consulting Group and a key member of our retail and consumer products practice teams.
Tom’s career spans over 30 years of line management and management consulting, most of it at Procter & Gamble, where he rose from a position in sales to the Senior Customer Strategy Officer in the company reporting to the CEO.
It was during his career at Procter & Gamble that Tom drove the creation of the multifunctional customer team concept; and from the inception of the Wal- Mart/Procter & Gamble Global Relationship in 1987 until his retirement, Tom was the Team Leader.
Tom’s experience is focused on helping retailers increase their profitability by implementing proven effective marketing principles and direct to consumer marketing executions. This skill set has proven enormously successful with the world’s largest and fastest growing retailers and the more forward thinking marketers and suppliers who partner with and service these customers.
In recent years, Tom has consulted for clients in hard and soft goods, national brands and private labels, manufacturer and retailer and a long list of other domestic and global market readers. Tom is also CEO of Next Generation Industries/Bio Based Systems, which manufactures breakthrough environmentally friendly building products.
Beyond his professional accomplishments, he is a Board Member and Advisory Board Member of several major educational and business foundations. He is the former President of The Strategic Account Management Association; a former member of the Salvation Army Board, the Board of Trustees at John Brown University; and the former Team Leader of the Office of Executive Director for the Soderquist Center for Business Leadership and Ethics.
Tom has a B.S. degree from Ohio State University in Government and Organizational Behavior. He turned down the opportunity to attend Harvard Business School to accept his position with Procter & Gamble.