Steven is an Advisor & Principal of the New England Consulting Group, and a key member of our analytics and innovation practice teams.
He has 25 years of management consulting and industry experience with a focus on the application of econometrics, decision science, and behavioral economics.
Steve has served as partner of Marketing Decision Science and president of Market Innovations. He was also partner at Corporate Value Associates as well as Vice President of Mercer Management Consulting.
Before this, Steve acted as Director of the Strategic Marketing Center for Monitor Company. Earlier in his career he was an assistant professor of Economics at the Boston University School of Management. Steve’s prior consulting experience includes leading teams in the Social and Behavior Sciences Group of SRI International and being a faculty fellow at the National Bureau of Economic Research.
Steve is a leading expert in helping clients reduce the risk of uncertainty associated with the process of innovation by leveraging rigorous analytic, optimization, and predictive techniques.
Since 1978, he has advised clients, both domestically and internationally, across a wide range of industries, including financial services (commercial banking, consumer, credit cards, insurance, and investment management segments), telecommunications, consumer durables and package goods, transportation, and nonprofit (higher education, healthcare and charities).
His recent work has focused on the design, experimentation, and optimization of market innovations for maximizing shareholder value – he has directed significant engagements in product and channel innovation, human capital optimization, and customer experience design and evaluation.
Steve earned his BS at North Carolina State University in Economics, and his MS in Urban Studies from the University of Wisconsin. Steve also holds a Ph.D in Economics from Stanford University.